Transaction confirmation e-mail - ZEN panel documentation

Regardless of your integration method with ZEN.COM, you can choose whether you’d like your Customers to receive a notification from the ZEN.COM system confirming a Payment made in your Shop. Enabling this option will result in an e-mail confirmation of the charge being sent to your Customer each time your Customer make a Payment in your Shop through a Payment method integrated with ZEN.COM.

INFO

A valid email address from the Customer is required for this service to function properly.

To enable the feature:

Click the Shop selector icon

Choose the desired Shop context

Choose the desired Shop context by clicking its name. You can scroll up / scroll down Shop listing if necessary.

Click Store settings menu

Click Store settings menu button to get to the Payment methods section.

Go to Settings sub-menu

Choose your Terminal

Choose the Terminal for which you would like to enable the feature.

Enable Transaction confirmation e-mail feature

Scroll down to the Other settings section and swipe right the toggle button represents Sent the customer a transaction confirmation feature.

To disable feature plesae swipe left the toggle button represents Sent the customer a transaction confirmation feature.