ZEN panel documentation
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Documentation
  • Plugin integration
  • Checkout integration
  • API business
  • API reference
Brandbook
Go to zen.comGo to myZEN.com
Documentation
  • Plugin integration
  • Checkout integration
  • API business
  • API reference
Brandbook
  1. Reports
  • About ZEN
    • First steps with ZEN
    • Who we are
    • What we provide
    • How we provide
  • Introduction
    • Definitions
    • About my.zen.com Merchant's panel
    • Environments
  • Account registration
    • Before you begin
    • Registration
  • Panel
    • Log in to my.zen.com
    • Appearance & main features
    • Account management
      • Multiple accounts
      • Users & roles management
        • About
        • Team members management
          • About
          • Dasboard
          • User details
          • Adding a new user
          • Editing and deleting an user
        • Roles and permissions
          • About
          • Dashboard
          • Roles and permissions details
          • Adding a new role
          • Editing and deleting a role
    • Banking
      • Dashboard
      • Accounts
        • About accounts
        • Account list
        • Account names personalization
        • Account details
        • Filtering transactions
        • Transaction details
        • Transaction statements
        • Reconciliation
        • All transactions
      • Cards
        • About cards
        • Adding a new card
        • Cards management
        • Block and remove a card
        • Card name editing
      • Sendouts
        • About sendouts
        • New transfer
        • Adding a new recipient
        • Recipients list
        • Filtering recipients
        • Transfers for approval
      • Currency exchange
        • About currency exchange
        • New currency exchange
        • Currency exchanges list
      • Zenefits
        • About Zenefits
    • E-commerce
      • Dashboard
      • Shop selector
        • Shop selection
      • Payments
        • About Payments
        • Payments list
        • Payment details
        • Refunds
        • Filtering Payments
      • Payment links
        • About Payment links
        • Payment link creation
        • Payment links list
        • Payment link details
        • Filtering payment links
      • Reports
        • About reports
        • Report creating
        • Report list
      • Store settings
        • About Store settings
        • Payment methods
        • Cashback
        • Settings submenu
          • Shop logo on ZEN.COM checkout
          • API credentials
          • Instant Payment Notification (IPN)
          • Transaction confirmation e-mail
          • Shoper integration
          • Card's widget settings
      • Add store
        • How to add the new Shop
      • Transactions
        • About Transactions
        • Transactions list
        • Transaction details
        • Refunds
        • Filtering Transactions
    • Support
      • About support
  1. Reports

About reports

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As the Payment Service Provider, ZEN.COM keeps the Payment history for 6 months both for Payments section and Transactions sections. Older Payments are archived in Reports, where ZEN.COM deliveres data on your request only. It means you should describe the report parameters and generate the report to get the requested data.
All reports are provided in CSV file and you can get them directly via your my.zen.com Merchant panel.
INFO
E-commerce reports are generated according to GMT+0 time zone. This means that the full day for the reports you generate, may not coincide with your time zone. Once it’s ready, we will notify all defined recipients via email.
INFO
You can also generate your reports automatically using our API. Go here to check how to get your reports via API.
Report example
report example.png
Modified at 2025-07-10 11:04:01
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Filtering payment links
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Report creating