ZEN panel documentation
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Documentation
Documentation
  • Sandbox
  • Plugin integration
  • Checkout integration
  • API business
  • API reference
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  • Brandbook
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Documentation
Documentation
  • Sandbox
  • Plugin integration
  • Checkout integration
  • API business
  • API reference
  • API transfers
  • Brandbook
  1. Account registration
  • About ZEN
    • First steps with ZEN
    • Who we are
    • What we provide
    • How we provide
  • Introduction
    • Definitions
    • About my.zen.com Merchant's panel
    • Environments
  • Account registration
    • Before you begin
    • Registration
  • Panel
    • Log in to my.zen.com
    • Appearance & main features
    • Account management
      • Multiple accounts
      • Users & roles management
        • About
        • Team members management
          • About
          • Dasboard
          • User details
          • Adding a new user
          • Editing and deleting an user
        • Roles and permissions
          • About
          • Dashboard
          • Roles and permissions details
          • Adding a new role
          • Editing and deleting a role
    • Banking
      • Dashboard
      • Accounts
        • About accounts
        • Account list
        • Account names personalization
        • Account details
        • Filtering transactions
        • Transaction details
        • Transaction statements
        • Reconciliation
        • All transactions
      • Cards
        • About cards
        • Adding a new card
        • Cards management
        • Block and remove a card
        • Card name editing
      • Sendouts
        • About sendouts
        • New transfer
        • Adding a new recipient
        • Recipients list
        • Filtering recipients
        • Transfers for approval
      • Currency exchange
        • About currency exchange
        • New currency exchange
        • Currency exchanges list
      • Zenefits
        • About Zenefits
    • E-commerce
      • Dashboard
      • Shop selector
        • Shop selection
      • Payments
        • About Payments
        • Payments list
        • Payment details
        • Refunds
        • Filtering Payments
      • Payment links
        • About Payment links
        • Payment link creation
        • Payment links list
        • Payment link details
        • Filtering payment links
      • Reports
        • About reports
        • Report creating
        • Report list
      • Store settings
        • About Store settings
        • Payment methods
        • Cashback
        • Settings submenu
          • Shop logo on ZEN.COM checkout
          • API credentials
          • Instant Payment Notification (IPN)
          • Transaction confirmation e-mail
          • Shoper integration
          • Card's widget settings
      • Add store
        • How to add the new Shop
      • Transactions
        • About Transactions
        • Transactions list
        • Transaction details
        • Refunds
        • Filtering Transactions
    • Support
      • About support
  • Schemas
    • Sample Schemas
      • Pet
      • Category
      • Tag
Go to zen.comGo to myZEN.com
Documentation
Documentation
  • Sandbox
  • Plugin integration
  • Checkout integration
  • API business
  • API reference
  • API transfers
  • Brandbook
Go to zen.comGo to myZEN.com
Documentation
Documentation
  • Sandbox
  • Plugin integration
  • Checkout integration
  • API business
  • API reference
  • API transfers
  • Brandbook
  1. Account registration

Before you begin

before you begin.jpg
Before you get access to start using my.zen.com Merchant's panel, you must first register an account in our system. Registration is available for both the production and test environments and consists of several steps, during which we will collect information about your organization necessary for the subsequent activation of appropriate services.
To start the registration process, go to the page https://www.zen.com/contact-form/ and fill in your organization's basic information. After correctly completing the form and submitting it to ZEN.COM, you will receive a confirmation email acknowledging that we have received your information, along with a link that will allow you to begin the registration process in our system.
get my zen.png
INFO
Before you begin the registration process in ZEN.COM Payment system, please prepare the following information:
1.
Full registration details of the organization
2.
Your organization documents (an extract or excerpt from the relevant register).
3.
A list of individuals authorized to represent the organization
4.
A list of the organization's ultimate beneficial owners
5.
Documents confirming the personal data of the individuals authorized to represent the organization and the ultimate beneficial owners (ID card or an equivalent document)
6.
The scope of the organization's activities (main sources of income)
7.
Service URL (for e-commerce Shops only)
Modified at 2025-07-10 09:02:11
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