Report creating - ZEN panel documentation

ZEN.COM allows you to generate detailed reports of all Transactions made in a specified period. In this chapter, you can learn how to generate and download them directly from your my.zen.com Merchant's panel.

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Note that you can generate reports for up to 31 previous days. If you need to generate long term report, you should generate multiple raports.

To create a report

Click Reports section

Click corresponding Reports section on the left-sided menu.

Click Create report button

Click Create report button to start the process.

Choose the report type

Choose the report type from dropdown list. It is possible to generate two types of reports:

Authorization report

Settlement report

Authorization report: provides information about all e-commerce Payment attempts. Whenever your Customer start the Payment process, you will get this information in this report, no matter of the result (Payment accepted, rejected, pending etc.).

Settlement report: provides information about accepted Payments only (settled).

Select the date range of the report

From the From and To fields, select the date range of the report.

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Note that you can generate reports for up to 31 previous days.

Enter e-mail addresses of recipients

Enter e-mail addresses of recipients to whom the report should be sent, separated with commas.

Generate report

Click Generate button to generate the report. You will see the report generate confirmation notification.

Receive report notification

Report notification will be sent to the specified recipients. Click View report button to get your report. You will be redirected to my.zen.com Merchant's panel.