About my.zen.com Merchant's panel - ZEN panel documentation

The my.zen.com Merchant's panel is a web application designed exclusively for registered and verified ZEN.COM business users (Merchants), allowing them to manage banking and e-commerce services provided by ZEN.COM. The Merchant panel is secured through two-step authentication, and each user has their own unique login and password.

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The access to specific functions and features varying depending on the country of registration, the services provided by ZEN.COM, and the scope of your organization's activities.

Example of Merchant panel dashboard view

Through the Merchant panel at my.zen.com, you can manage Transactions processed by ZEN.COM in your Shop(s). Thanks to the unique combination of financial and e-commerce services, you have the ability to control Transaction records, deposits, and withdrawals from your account in one place, facilitating easy monitoring and management of Payments.

In the Merchant panel at my.zen.com, you can also accept or cancel Transactions, refund or withdraw funds, and manage the funds in your ZEN.COM account, including currency exchange. You can add new Terminals and manage the Payment methods available for them.

The Merchant panel at my.zen.com also gives you access to reports and the Transaction history of e-commerce and financial services provided by ZEN.COM.

Here you can find core features provided by my.zen.com Merchant's panel:

manage banking services
view account balances
manage e-commerce Shops linked to the account
view and manage Transactions
generate and manage Payment links
quickly access to reports and settlements
manage cards linked to the account
manage payouts
use currency exchange services
quickly access ZENefits offered by ZEN.COM

Each section of this documentation provides detailed descriptions of the functionality offered by the my.zen.com Merchant's panel. Choose the topic you are interested in and discover how easily you can manage your business payments and cashflow using my.zen.com.