About - ZEN panel documentation

The "Roles and permissions" section allows for comprehensive management of both default and custom user roles and permissions associated with the main company account, including but not limited to:

viewing active roles

viewing active permissions

adding roles and permissions

editing existing custom roles and permissions

deleting existing custom roles and permissions

Please note that not all elements can be edited for default roles and permissions. Default roles and permissions also cannot be removed from the system.

To access the "Roles and permissions" section:

Using your unique credentials log in to your my.zen.com Merchant panel

Go to 'My company' section

Click account icon to enlarge account menu and then choose "My company" option.

Go to 'Roles and permissions' section

Click "Manage" button related to the "Roles and permissions" section.