ZEN plugin documentation
Go to zen.comGo to myZEN.com
Documentation
  • Checkout integration
  • API business
  • API reference
  • Merchant panel
Brandbook
Go to zen.comGo to myZEN.com
Documentation
  • Checkout integration
  • API business
  • API reference
  • Merchant panel
Brandbook
  1. Account registration & configuration
  • About ZEN
    • First steps with ZEN
    • Who we are
    • What we provide
    • How we provide
  • Introduction
    • Definitions
    • About ZEN e-commerce plugins
    • Revenue streams
    • Environments
    • Authorization & authentication
    • Payment methods
    • Payment process
    • Currencies
    • Languages
  • Account registration & configuration
    • Before you begin
    • Registration
    • Configuration
    • Merchant’s panel
    • Payments setup
    • Locating Transactions in my.zen.com
    • Finding settlements
  • Features
    • Available features
    • 3-Domain Secure (3DS)
    • Authorization fee
    • Card widget
    • Cashback
    • Currency Conversion Service
    • Instant Payment Notification (IPN)
    • Shop logo on ZEN checkout
  • Integration
    • Before you begin
    • Integration checklist
    • Magento
      • Magento 2.3.x - 2.4.x
        • Features
        • Manual
      • Magento 2.0.x - 2.2.x
        • Features
        • Manual
      • Magento 1.9.x
        • Features
        • Manual
    • Opencart
      • Opencart 3.x
        • Features
        • Manual
      • Opencart 2.3.x
        • Features
        • Manual
    • OsCommerce
      • OsCommerce 1.x
        • Features
        • Manual
    • Prestashop
      • Prestashop 8.x
        • Features
        • Manual
      • Prestashop 1.7
        • Features
        • Manual
      • Prestashop 1.6
        • Features
        • Manual
    • WooCommerce
      • WooCommerce 8.9.x
        • Features
        • Manual
      • WooCommerce 6.0.x - 8.8.x
        • Features
        • Manual
    • Shoper
      • Features
      • Manual
    • ZenCart
      • ZenCart 2.x
        • Features
        • Manual
  1. Account registration & configuration

Merchant’s panel

merchant panel.jpg
The Merchant panel at my.zen.com is an application dedicated to managing financial services and e-commerce services provided by ZEN.COM. It is available exclusively to registered and verified ZEN.COM Merchants, with access to specific functions and features varying depending on the country of registration, the services provided by ZEN.COM, and the scope of your organization's activities.
Example of Merchant panel transactions view
detail_transactions.png
Through the Merchant panel at my.zen.com, you can manage Transactions processed by ZEN.COM in your Shop(s). Thanks to the unique combination of financial and e-commerce services, you have the ability to control Transaction records, deposits, and withdrawals from your account in one place, facilitating easy monitoring and management of Payments.
In the Merchant panel at my.zen.com, you can accept or cancel Transactions, refund or withdraw funds, and manage the funds in your ZEN.COM account, including currency exchange. You can add new Terminals and manage the Payment methods available for them.
payments3.png
The Merchant panel at my.zen.com also gives you access to reports and the Transaction history of e-commerce and financial services provided by ZEN.COM.
Merchant Panel has dedicated user management feature, to help by selfcare to manage your business team within the ZEN.COM business accounts at my.zen,com. It’s possible to manage team members (invite new one, manage existing), set totally new, custom roles, or use predefined one. Very precisely manage accounts access with a dedicated level of financial privileges to each of your IBAN accounts. No Support Team is needed to add to your company new users, even if they are outside of ZEN.COM ecosystem. For them, dedicated invitation’s e-mail will be sent to provide them with a simple path to create needed account with access to your company. And all of that you can do with your "My Company" section within the Merchant panel.
For more information about Merchant's panel go to dedicated documentation page.
INFO
To log in to your panel go to my.zen.com
Modified at 2025-05-05 14:29:23
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