Below you will find checkout integration checklist. Please make sure to cover all steps described below before going live.
1
Create your account
Fill out the contact form on https://www.zen.com/contact-form/, through which a account manager will get touch with you. Together, you will go through the onboarding process, during which you will choose the type of integration and Payment methods you wish to have on your Shop. Decide which integration method will be suitable for you.
Think about Payment method are necessary for your business and which ones your Customers will most frequently use.
Ensure that you have completed all necessary steps with your account manager
Log in to your account and review with the credentials.
2
Connect your Shop
Download and configure e-commerce plugin dedicated for your Shop platform.
3
Test your connection
Make test Payment for the respective method you need to perform a test Payment. Your Payment can be accepted or rejected. Handle errored or refused Payments. It is crucial to understand how the Payment system works when a Payment is declined or encounters an error. Refer to our documentation for assistance in conducting such a Payment.
Make test Refund. Remember, that the e-commerce plugin integration allows you to process Refunds through the my.zen.com platform only.
Check all notifications. After a successful Payment or Refund, an Instant Payment Notification (IPN) mechanism with information about the Payment and Refund should be sent to the your platform admin panel. If you receive a notification after completing a test Transaction, the configuration was successful.
You are ready to operate and use the ZEN.COM Payment system correctly.
