Error codes
| Name | Description |
|---|---|
| E00001 | Creating new transaction in payment service provider failed. |
| E00002 | Transaction was expired on the payment service provider side. |
| E00003 | Creating refund transaction in payment service provider failed. |
| E00004 | Transaction was rejected by payment service provider. |
| E00005 | Checking status of transaction limit was exceeded. |
| E00006 | Refund attempts limit was exceeded. |
| E00007 | Capturing transaction in payment service provider failed. |
| E00008 | Customer belongs to forbidden country. |
| E00011 | Transaction was declined by psp |
| E40001 | Transaction already exists |
| E40002 | Reporting criteria unavailable |
| E40003 | Reporting criteria is inactive |
| E40004 | MID is inactive |
| E40005 | Amount must be greater than 0 |
| E40006 | The amount exceeds the maximum permitted amount |
| E40007 | Currency invalid |
| E40008 | Currency invalid |
| E40009 | Transaction in a wrong status for this action |
| E40010 | Debit attempt after expiry of time window |
| E40011 | Transaction does not exist |
| E40012 | Authentication failed |
| E40013 | General technical error |
| E40014 | My paysafecard account not found by provided credentials |
| E40015 | Customer account details do not match |
| E40016 | The merchant does not have access to this function |
| E40017 | The IP address of the merchant has not been added to IP-whitelist |
| E40018 | The Amount specified in the call is invalid. The amount must be: 0 with 2 decimals |
| E40019 | The signature in the call could not be verified using the merchant’s public key |
| E40020 | The MessageID sent in the deposit has been used before |
| E40021 | The enduser that initiated the payment is blocked |
| E40022 | The Locale-attribute is sent with an incorrect value |
| E40023 | This uuid has been used before |
| E40024 | The EndUserID or MessageID sent in the request is null |
| E40025 | The IP attribute sent is invalid. Only one IP address can be sent |
| E40026 | The SuccessURL, FailURL, TemplateURL or NotificationURL sent in the request is malformed. Use valid http(s) address |
| E40027 | The URLTarget, MessageID or EndUserID sent in the request is malformed |
| E40028 | The merchant does not have enough balance on his/her account to execute the refund |
| E40029 | The refund has already been processed |
| E40030 | Some value or parameter in the refund call does not match the expected format |
| E40031 | The refund call was sent before the money for the original deposit was settled |
| E40032 | The OrderID sent in the refund call does not exist |
| E40033 | Several refunds have been made on a single deposit, and the amount in the last refund was larger then the amount that is left to refund on that deposit |
| E40034 | The refund call was sent before the money for the original deposit was settled or captured |
| E40035 | The OrderID sent in the refund call is null |
| E40036 | NotificationURL is not secured |
| E40037 | Provided market does not exists |
| E40038 | Provided store is inactive |
| E40039 | SourceCurrency parameter must be set |
| E40040 | DestinationCurrency parameter must be set |
| E40041 | Payment address is invalid |
| E40042 | Withdrawal is not allowed |
| E40043 | Operation was already finished |
| E40044 | Withdrawal amount is smaller than fee |
| E40045 | Fetching currencies error |
| E40046 | Provided url is invalid |
| E40047 | Invalid parameter was provided |
| E40049 | Customs declaration has already been registered |
| E40050 | The declared amount exceeds the transaction amount |
| E40051 | Missing parameter |
| E40052 | Cannot get express payment method |
| E40053 | Express payment method unavailable |
| E40054 | Unable to fetch user |
| E40055 | Invalid request |
| E40056 | Invalid XML |
| E40057 | Service temporarily unavailable due to maintenance |
| E40058 | Specified method is not supported |
| E40059 | No method specified |
| E40060 | No request received |
| E40061 | Internal error |
| E40062 | The agent is not correct |
| E40063 | The amount is not correct |
| E40064 | Dynamic description (Depending on the payment method) Ex. The amount must be higher than 1 |
| E40065 | The amount must be lower than 999999 |
| E40066 | The city is not correct |
| E40067 | The country is not correct |
| E40068 | The currency is not correct |
| E40069 | The date of the document is not correct |
| E40070 | The date of birth is not correct |
| E40071 | The email is not correct |
| E40072 | The first name is not correct |
| E40073 | The gender is not correct |
| E40074 | The hash is not correct |
| E40075 | The ip address is not correct |
| E40076 | Your ip address is blocked temporarily |
| E40077 | The KYC is not correct |
| E40078 | The last name is not correct |
| E40079 | The latitude is not correct |
| E40080 | The longitude is not correct |
| E40081 | The merchantId is not correct |
| E40082 | The merchantTransactionId is not correct |
| E40083 | The prohibitedForMinors parameter is not correct |
| E40084 | The street is not correct |
| E40085 | The subMerchantId is not correct |
| E40086 | The telephone number is not correct |
| E40087 | The test parameter is not correct |
| E40088 | The zip code is not correct |
| E40089 | The merchantId do not exist or is not active |
| E40090 | The verion is not correct |
| E40091 | The merchantTransactionId already exists |
| E40092 | The merchantTransactionId does not exist |
| E40093 | The urlCallback is not correct |
| E40094 | The urlKo is not correct |
| E40095 | The urlOk is not correct |
| E40096 | The urlPending is not correct |
| E40097 | The Myneosurf email is not correct |
| E40098 | The Myneosurf email does not exist |
| E40099 | The Myneosurf credentials are not correct |
| E40100 | The Myneosurf password is not correct |
| E40101 | The last three characters of the Myneosurf PIN are not correct |
| E40102 | The Myneosurf corresponding account is not verified |
| E40103 | The Myneosurf corresponding account is blocked |
| E40104 | The service is under maintenance |
| E40105 | Dynamic description (The KYC level 0 is not sufficient). Ex: Account limit:[2500 eur] per year. Available:[1000 eur] |
| E40106 | Dynamic description (The KYC level 1 is not sufficient). Ex: Account limit:[1000 eur] per year. Available:[1000 eur] |
| E40107 | Dynamic description (KYC level 2 limitation). Ex: Account limit:30000 eur per month. Available:[1000 eur] |
| E40108 | Dynamic description (The KYC level 0 or 1 is not sufficient). Ex: Account limit:[1000 eur] per transaction |
| E40109 | Dynamic description (KYC level 2 limitation). Ex: Account limit:[1500 eur] per transaction |
| E40110 | The transaction was declined |
| E40111 | The document type is not correct |
| E40112 | Too many document are awaiting approval, thank you try again later |
| E40113 | The limit of 10 uploaded documents is attempt for this user |
| E40114 | The limit of 2 pending documents is attempt for this user |
| E40115 | The limit of 2 validated documents is attempt for this user |
| E40116 | No document was selected |
| E40117 | Error with upload |
| E40118 | The document is empty |
| E40119 | The document exceeds the limit of 2 Mb |
| E40120 | The document should have an extension |
| E40121 | The document can only have one of these extensions: pdf, jpg, jpeg, bmp, gif, tif, tiff, png |
| E40122 | Error with upload, the format is unauthorized |
| E40123 | The document can’t be visualized |
| E40124 | The status of this document has already been previously updated |
| E40125 | The pincode is not correct |
| E40126 | The email or password are not correct |
| E40127 | The product id is not correct |
| E40128 | The product is not active |
| E40129 | The transaction is not authorized for resellers |
| E40130 | The transaction is not authorized because the client is a minor |
| E40131 | The merchant account is for test purpose only |
| E40132 | The pincode and the test parameter must be the same type |
| E40133 | The product can be used only on a limited list of merchants, and this one does not belong to this list |
| E40134 | The transaction is not authorized for this merchant and this type of product |
| E40135 | The amount to debit is less or equal to zero |
| E40136 | The amount to debit is more than the available balance |
| E40137 | The amount to credit is more than the maximum balance |
| E40138 | The transaction to reverse does not exist |
| E40139 | The transaction to reverse is not successful |
| E40140 | The transaction to reverse is not refundable |
| E40141 | The transaction to reverse have a different currency |
| E40142 | The transaction to reverse have already been reversed entirely |
| E40143 | The transaction to reverse cannot be reversed with this too high amount |
| E40144 | This transaction is not allowed to this merchant |
| E40145 | The maximum total amount of payouts is reached |
| E40146 | Transaction not found |
| E40147 | Service not found |
| E40148 | Card not found |
| E40149 | Parameter paymentProfileId or amount is invalid: One of them should be set |
| E40150 | The amount is insufficiently disposed for the transaction |
| E40170 | Wrong code type |
| E40171 | CLS Entry creation Error |
| E40172 | Wrong transaction amount |
| E40173 | Wrong currency |
| E40174 | Unable to find active user |
| E40175 | Too late for Reversal |
| E40176 | Operation not allowed for current transaction status |
| E40177 | Request after correction |
| E40178 | Commission is already authorized |
| E40179 | Commission was rejected |
| E40180 | Commission was not authorized |
| E40181 | Commission was reversed |
| E40182 | Commission is in complaint process |
| E40183 | Transaction not found |
| E40184 | Transaction ID is already used |
| E40185 | Client application is not active |
| E40186 | Client application was not found |
| E40187 | Status transition is not possible |
| E40188 | Appid is already used |
| E40189 | Phone hash is already default |
| E40190 | Wrong ticket |
| E40191 | Ticket wrong format |
| E40192 | Ticket was expired |
| E40193 | Ticket limit exceeded |
| E40194 | PIN code entry is not allowed for given ticket |
| E40195 | PIN code entry is required for given ticket |
| E40196 | Ticket wrong status |
| E40197 | Unable to use provided ticket in this transaction type |
| E40198 | Ticket was already used |
| E40199 | Wrong transaction type |
| E40200 | Transaction TX_TYPE in SVC_LEVEL mode is not supported |
| E40201 | T6 Ticket limit exceeded |
| E40202 | V9 Ticket limit exceeded |
| E40203 | Active ticket number exceeded |
| E40204 | IKO terminal transaction |
| E40205 | BLIK general error |
| E40206 | Alias not found |
| E40207 | Alias was already assigned to specific device |
| E40208 | Alias was not assigned to specific device |
| E40209 | MSISDN Alias is incorrect |
| E40210 | Alias security error |
| E40211 | Wrong IBAN number |
| E40212 | Client application has invalid status |
| E40213 | T6 reversal is disabled for current account |
| E40214 | Reversal in TXREF mode is disabled for current account |
| E40215 | Invalid original transaction type for reversal |
| E40216 | Reversal for transaction was received too late |
| E40217 | Wrong Acquirer number |
| E40218 | Reversal for given transaction already exists |
| E40219 | Reversals amount sum is bigger than original transaction amount |
| E40220 | Converted reversal for transaction was received too late |
| E40221 | Converted reversal for transaction already exists |
| E40222 | Wrong sub-schema subversion |
| E40223 | Cashback transaction is not allowed |
| E40224 | Wrong KNR number |
| E40225 | Wrong alias context |
| E40226 | Alias too long |
| E40227 | IBAN field is not allowed |
| E40228 | Alias limit exceeded for given application |
| E40229 | Wrong alias type |
| E40230 | Wrong alias scope |
| E40231 | Url for alias is not allowed |
| E40232 | Alias wrong expiration date |
| E40233 | Wrong URL format |
| E40234 | Too many aliases with given value |
| E40235 | Multibank mode does not allow for OVERWRITE |
| E40236 | Missing IBAN field |
| E40237 | The publisher does not support aliases |
| E40238 | Duplicate alias type |
| E40239 | Alias is not unique |
| E40240 | Missing alias field |
| E40241 | Provided alias type cannot be used for given transaction type |
| E40242 | All aliases was filtered out |
| E40243 | Missing alias field |
| E40244 | Transaction require ON-US mode |
| E40245 | Transaction type and sub-type is not supported |
| E40246 | Issuer is temporary unavailable |
| E40247 | Retrying transactions is not allowed |
| E40248 | Retrying transaction was after expiration time |
| E40249 | Bad transaction retry sequence |
| E40250 | Retrying transaction was too early |
| E40251 | Retrying transaction is not allowed for previous retrying status |
| E40252 | Wrong retry transaction data |
| E40253 | Transaction retry does not exists |
| E40254 | PAYID Alias is required for given transaction |
| E40255 | Declined by TAS |
| E40256 | Declined by user |
| E40257 | Declined by SEC |
| E40258 | System ERROR |
| E40259 | General ERROR |
| E40260 | Insufficient funds on user account |
| E40261 | TIMEOUT |
| E40262 | Transaction limit exceeded |
| E40263 | User timeout |
| E40264 | Declined by issuer |
| E40265 | AM_TIMEOUT |
| E40266 | Alias was declined |
| E40267 | Unknown error |
| E40268 | Unknown network error |
| E40269 | Network error of chosen payment system |
| E40270 | Access prohibited. Wrong login or not enough permissions for requested information |
| E40271 | Incorrect signature of request |
| E40272 | Invoice rejected by merchant |
| E40273 | Invoice expired |
| E40274 | Payment system refusal |
| E40275 | Refund is not possible |
| E40276 | Refund amount exceeded |
| E40277 | Identifier not found |
| E40278 | New request with the same nonce |
| E40279 | Payment expired |
| E40280 | Error simulated via merchant’s request |
| E40281 | Refused by payer |
| E40282 | Incorrect payment amount |
| E40283 | Insufficient funds |
| E40284 | Internal error. Refresh the page |
| E40285 | Payment system authorization failed |
| E40286 | 3D Secure authorization failed |
| E40287 | Invalid card number |
| E40288 | Card expired |
| E40289 | Card blocked |
| E40290 | Amount limit exceeded |
| E40291 | Quantity limit exceeded |
| E40292 | Invalid operation |
| E40300 | Unable to get details about created transaction |
| E40301 | Unable to capture transaction |
| E40302 | Unable to void created transaction |
| E40303 | Unknown transaction status |
| E40304 | Unable to create transaction |
| E40305 | Unable to create transaction refund |
| E40306 | Unauthorized request |
| E40307 | Unsupported payment method channel |
| E40308 | Unsupported payment method |
| E40309 | Invalid payment configuration |
| E40310 | Check-status request failed |
| E40311 | Transaction cancel feature was not implemented |
| E40312 | Unknown transaction status |
| E40313 | Transaction check-status limit is exceeded |
| E40314 | Callback input data is invalid |
| E40315 | Unknown transaction |
| E40316 | Pending transaction check-status strategy is missing |
| E40317 | Transaction capture feature was not implemented |
| E40318 | Identifier of transaction to refund param was missed |
| E40319 | Refund transaction request was failed |
| E40320 | Refund attempt number is exceeded |
| E40321 | Deferred refund input is not valid |
| E40322 | Returned transaction data does not match trx data |
| E40323 | No customer account found by provided credentials |
| E40324 | Customer limit exceeded. |
| E40325 | Top-up limit exceeded. |
| E40326 | Payout amount is below minimum payout amount of the merchant. |
| E40327 | My paysafecard account not found on original transaction |
| E40328 | Customer not active. |
| E40329 | Customer yearly payout limit exceeded. |
| E40330 | Transaction failed, please refer to issuer |
| E40331 | Message format error |
| E40333 | Transaction does not exist / Abandoned transaction |
| E40334 | Original transaction does not exist or state is incorrect |
| E40337 | Invalid card number |
| E40339 | Wrong PIN, expiry date or CVN2 |
| E40340 | Wrong cardholder ID information, mobile phone number or CVN2 |
| E40341 | You have entered your PIN too many times |
| E40342 | Your card does not support this service |
| E50004 | Customer did not confirm transaction. |
| E50013 | Customer cancelled transaction. |
| E50018 | Topup transaction was declined. |
| CT0001 | Expired payment. Stuck on verification. |
| CT0002 | Expired payment. Stuck on psp transaction created. |
| CT0003 | Expired payment. Stuck on rejected authorisation. |
| C00001 | Error during psp request |
| C00002 | Psp declines payment |
| C00003 | Error during mpi enrollment request |
| C00004 | Error during mpi authentication request |
| C00005 | Mpi enrollment request timeout |
| C00006 | Technical error |
| C00007 | Error during authorisation |
| C00008 | Psp request timeout |
| C00009 | Uncategorized error during psp request |
| C00010 | Conflict (409) returned by provider |
| C00011 | Internal error. Unable to handle psp response. See logs. |
| C00012 | Mpi authentication request timeout |
| CR0001 | Payment declined by fraud service |
| C00013 | Transaction not found on psp |
| C00014 | Error during verification server request |
| C00015 | Error during versioning request |
| C00016 | Error during authentication request |
| C00017 | Versioning request timeout |
| C00018 | Authentication request timeout |
| C00019 | Authentication failed |
| C00020 | Authentication failed |
| C00021 | Error during processing transaction |
| C10001 | Unable to determine provider |
| C10002 | Inconsistent configuration |
| C10003 | Invalid amount |
| C10004 | Unable to determine provider |
| C10005 | Unable to determine provider |
| C10006 | Unable to determine provider |
| C10007 | Payer country is forbidden |
| C10008 | Token not authenicated |
| C20009 | Security failure |
| C20011 | Suspected fraud |
| C20082 | Challenge requested but could not be performed |
| C20084 | Challenge Cancelation |
| C20087 | Card type not supported in 3DS |
| C40059 | Suspected Fraud |
| C40063 | Security violation |
| C40087 | Update card or cardholder data before reattempt; pspExternalRespCode = 83 |
| C40088 | Try again later; pspExternalRespCode = 83 |
| C50001 | First transaction not found |
| C50002 | First transaction invalid state |
| C50003 | First transaction service target not matched |
| C50004 | First transaction card token not matched |
| C50005 | Unable to validate first transaction |
| C50006 | First transaction missing data |
| C50007 | Technical error |
| C30M69 | Technical error |
| C30M68 | Authentication process timed out |
| C30M66 | Technical error |
| C30M65 | Technical error |
| C30M64 | Technical error |
| C30M63 | Technical error |
| C30M50 | An error occurred during the 3D secure process |
| C30M39 | Technical error |
| C30M38 | The transaction has been denied by the Gateway because 3D secure Authentication failed. |
| C30M37 | Technical error |
| C30M36 | Technical error |
| C30M35 | Technical error |
| C30M33 | Technical error |
| C30M32 | Technical error |
| C30M30 | Transaction Failed due to error in 3D secure process |
| C30M20 | Processor authentication error. |
| C30M17 | Technical error |
| C30M16 | Technical error |
| C30M15 | Technical error |
| C30M13 | Technical error |
| C30M12 | Technical error |
| C30M11 | Format Error |
| C30M10 | Internal server error. |
| C30M09 | The parameter is malformed. |
| C30M08 | The Package Signature is malformed. |
| C30M07 | Incorrect Gateway Response. Connection is broken. |
| C30001 | The transaction has been denied by the Gateway. |
| C30002 | Technical error |
| C30003 | Technical error |
| C30004 | The transaction has been denied by the Gateway due to an interchange timeout. |
| C30005 | The transaction has been declined. |
| C30006 | Transaction pending cardholder authentication. |
| C30009 | Technical error |
| C30010 | The transaction has been partially approved. |
| C30011 | The queried transaction is currently being processed. |
| C30013 | Technical error |
| C30015 | Technical error |
| C40001 | Refer to card issuer |
| C40003 | Technical error |
| C40004 | Technical error |
| C40005 | Do not honor |
| C40006 | General error |
| C40007 | Technical error |
| C40008 | Honor with identification |
| C40012 | Invalid transaction |
| C40013 | Invalid transaction amount |
| C40014 | Invalid card number |
| C40015 | No such issuer |
| C40030 | Format error |
| C40041 | Merchant should retain card (card reported lost) |
| C40043 | Merchant should retain card (card reported stolen) |
| C40046 | Closed Card Account |
| C40051 | Insufficient funds |
| C40054 | Expired card |
| C40055 | Incorrect PIN |
| C40057 | Transaction not permitted to cardholder |
| C40058 | Technical error |
| C40059 | Suspected transaction. Contact Your Bank |
| C40061 | Exceeds approval amount limit |
| C40062 | Restricted Card |
| C40063 | Technical error |
| C40065 | Exceeds withdrawal frequency limit |
| C40075 | Allowable number of PIN-entry tries exceeded |
| C40078 | Blocked or card not activated |
| C40089 | Account Closed – Do not try again |
| C40090 | Cutoff is in process |
| C40091 | Issuer unavailable or switch inoperative |
| C40093 | Technical error |
| C40094 | Duplicate transaction |
| C40096 | System malfunction, System malfunction or certain field error conditions |
| E40555 | Exchange rate expired. Please try again |
| C400N0 | Unable to authorize / CVV2 failure |
| C400O5 | Soft decline (SCA required) |
| C3PM14 | At least one of the input parameters is missing. Parameter [X] is missing. |
| C3PM09 | Transaction failed due to too many requests. |
| C3PM18 | Payment Method not allowed for this merchant. |
| C3PM20 | Operation not allowed for this merchant |
| C3PM21 | Invalid Payment Method |
| C3PM22 | Payment Method missing. |
| C3PM50 | Transaction Amount not within pre-defined threshold. |
| C3PM52 | Transaction Amount exceeds or does not match the Transaction amount referenced in the request. |
| C3PM53 | Amount exceeds the Transaction Amount referenced in the request |
| C3PM55 | The grand total amount does not match the item total amount. |
| C3PM64 | The operation on the transaction referenced in the request has already been executed successful |
| C3PM66 | Referral operation not allowed. |
| C3PM67 | Could not find the original transaction. Make sure that it exists and that its details were transmitted correctly |
| C3PM80 | Technical error |
| CR0004 | Technical error |
| C20001 | Card authentication failed |
| C20002 | Unknown Device |
| C20003 | Unsupported Device |
| C20004 | Exceeds authentication frequency limit |
| C20005 | Expired card |
| C20006 | Invalid card number |
| C20007 | Invalid transaction |
| C20008 | No Card record |
| C20009 | Technical error |
| C20010 | Stolen card |
| C20011 | Suspected fraud |
| C20012 | Transaction not permitted to cardholder |
| C20013 | Cardholder not enrolled in service |
| C20014 | Transaction timed out / Abandoned transaction |
| C20015 | Technical error |
| C20016 | Technical error |
| C20017 | Technical error |
| C20018 | Technical error |
| C20019 | Exceeds ACS maximum challenges |
| C20020 | Non-Payment transaction not supported |
| C20021 | Technical error |
| C20022 | ACS technical issue |
| C20023 | Decoupled Authentication required by ACS but not requested by 3DS Requestor |
| C20024 | 3DS Requestor Decoupled Max Expiry Time exceeded |
| C20025 | Decoupled Authentication was provided insufficient time to authenticate cardholder. ACS will not make attempt |
| C20026 | Authentication attempted but not performed by the cardholder |
| C20101 | 3DS Authentication Error |
| C20102 | 3DS Authentication Error |
| C20103 | 3DS Authentication Error |
| C20201 | 3DS Authentication Error |
| C20202 | 3DS Authentication Error |
| C20203 | 3DS Authentication Error – Invalid data |
| C20204 | 3DS Authentication Error – Duplicate Data Element |
| C20301 | 3DS Authentication Error |
| C20302 | 3DS Authentication Error |
| C20303 | 3DS Authentication Error |
| C20304 | 3DS Authentication Error – ISO Code Invalid |
| C20305 | 3DS Authentication Error |
| C20306 | 3DS Authentication Error – Invalid Merchant Category Code (MCC) |
| C20307 | 3DS Authentication Error – Serial Number Not Valid |
| C20402 | 3DS Authentication Error – Time Out |
| C20403 | 3DS Authentication Error |
| C20404 | 3DS Authentication Error |
| C20405 | 3DS Authentication Error |
| CR0102 | Limit |
| CR0103 | Connection |
| CR0109 | Payment Missmatch |
| CR0110 | Payment method swapping |
| S00001 | Creating new sendout in payment service provider failed. |
| S00002 | Capturing sendout in payment service provider failed. |
Modified at 2025-03-24 11:01:20